ANSWERS TO MOST FREQUENTLY ASKED QUESTIONS
1) I live in Chicago. Can I try on the dresses?
Of course! Our showroom is open 6 days a week. You can come in anytime (no appointment required) to try on dresses.
2) What if I order my dress online and it does not fit?
We encourage you to text or call our fit specialists before you order so we can let you know exactly how your dress will fit you. Our fit specialists have seen all of our dresses on real women and have an excellent idea of the fit. Fit specialists are available by text 7 days a week from 8 AM - 9 PM CST or by phone during our showroom hours. If you get your dress and it does not fit, return it within 24 hours of receipt and we will provide a merchandise credit (less shipping) for you to use towards a future dress rental. Merchandise credits never expire.
3) What sizes are available?
Dresses are available in limited sizes. Use the DRESS SEARCH at the top of the site to search by size.
4) Do you rent wedding dresses?
No, we no longer rent wedding dresses. But we do have white dresses that may work for your wedding.
5) I need a dress ASAP. Can you ship today?
Please CALL us at (877) 376-2571 to inquire about same day shipping.
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